Welcome to
Laurel Heights

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ellamay Vanderhelm 
 
 
 
  
For Seniors who need extra care, moving out of your home and giving up some of their independence can be an emotional transition. Laurel Heights has provided my Mom with practical support and a sense of security and care. The staff are very friendly and approachable. There is a wonderful variety of daily activities, programs and functions available, providing residents with opportunities for entertainment, social connection, and meaningful engagements. It also gives the family a peace of mind that your loved one is looked after.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lorne Rubis 
 
 
 
  
The team at LH was very compassionate and caring for my 96 yr old mom. The facility is exceptionally well run administratively, with excellent maintenance/ housekeeping . We found the residents friendly and there are lots of activities. Our family was also very happy with the experience and the coordination between AHS and Optima.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Elisabeth Germann 
 
 
 
  
We have had a great experience here! All the staff have been so supportive in the care of our daughter.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Darrell O'Donnell 
 
 
 
  
Well what can I say about this amazing place.  The process to get my mom an independent living apartment was extremely easy.  Because we're able to fund the rent ourselves, it made the process extremely easy. We met with Jennifer and had a tour.  The first thing my wife noticed, the staff there just made us feel so at home right from the beginning.   The staff were very kind to all the people there, spoke to them with their name, and just instilled a sense that this was a great place for my mom.  The suites are spacious,  and we were able to get her a 2 bedroom suite, so she could continue her crafting.   The suite was cleaned and freshly painted. The courtyard is beautiful with nice paved walking trails, a raised garden area  for the folks with a green thumb, daily activities,  they have a courtesy car and a bus for group outings. Since moving in, my mom has been doing amazing.  She's making new friends, and has been enjoying the meals that have been served. What we really appreciated, is that the costs to live there are pretty consistent.   They clean the room and do her linen once a week.  She has a laundry room just down the hall, and the machines are free to use.  No extra fees. There are 5 emergency pull stations in her apartment.  Again, no additional fees for those. If you want the medallion,  that would be extra. They have group insurance for content insurance and its extremely cheap in comparison to what you would pay a regular insurance policy.  Phone, internet,  and basic cable can be added and plans are reasonable. We're extremely happy with our experience,  and my mom is doing great.  What more can you ask for.  Thank you to Jennifer and her staff!!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Joseph Goh (Your Goh to Guy) 
 
 
 
  
We have visited our mom here many times.  The staff, facilities and food have always been great!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dale Sinclair 
 
 
 
  
Our mother was looking to move to an assisted living residence, our first stop was Laurel Heights. We then visited another several locations in Edmonton, needless to say she chose Laurel Heights for her new home. Now over the last few months, from initial, to move, to her now living there, our family has had the pleasure of interacting with all staff, but in particular Sherin Mohammed. What a gem he is!!!! All staff have been welcoming, respectful, happy, and helpful. Our piece of mind has come to our family knowing how they care and treat our mother each and every day. We would not hesitate to recommend Laurel Heights and Optima Living as a beautiful place to call home for your senior member looking to move to a retirement residence. Laurel staff prioritize and go above and beyond to ensure your family has a positive experience and that your family member is happy in their new home. Five stars to everyone at Laurel Heights!! Jodie and Dale Sinclair
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 L. Smith 
 
 
 
  
Our loved one has been with Laurel Heights from independent living to supported living.  Absolute kindness and support, with massive communication and team work by every single staff member.  We truly wish our loved one could stay forever at Laurel Heights, this whole team has gone out of their way and absolutely highly recommend!  Thank you so much to such a great team!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Brigitte Tamm 
 
 
 
  
My experience with Laurel Heights, where my mother lived for over 10 years ,is very positive. She went from totally independent living to very dependent for the last three months. She was on the waiting list for higher care. The nurses and all the staff jumped in and did more than their duty to make my mother feel comfortable and cared for. Laurel Heights made her feel like home. She loved the activities, social gatherings and the possibility to play piano. During her last few weeks, while she was hospitalized, she had only one wish, to go back to Laurel Heights. The staff is very friendly , attentive , and passionate. She made some wonderful friends throughout her time there. The building and the apartments are spacious, clean ,and bright. Management is helpful , knowledgable , and truly cares about each resident in the building. Dr. Aradi is a very diligent , reachable, and personable physician, who even contacted my mother in the hospital. I am very grateful that my mother was able to spend this last decade of her life in this wonderful facility.